My wife and I have been doing business with Rich Poynter and his company for 22 years. Our relationship started with a small landscaping project to help spruce up the front yard. That led to other more significant projects as we continued to improve the overall appearance of the entire property.
We built a new home in 2003. Poynter provided the overall landscaping plan for the entire 2.5 acre site. From the first day we moved in to the present, Poynter has provided all landscape maintenance with wonderful results and looks. He also had him design and install the water feature on our pool, and last summer had him add a louvered pergola, fire pit, and outdoor cooking station to the pool area.
Rich and his staff are always courteous and professional. With great enthusiasm we would recommend them to anyone looking for a superior landscape architecture and construction professional.
AMAZING!!! Pretty much sums up this company. I’d done a lot of research for my patio project and have to say I made the best decision going with Poynter. They’re innovative and enjoy thinking outside the box. I have a typical “city” yard and was tired of damaged grass from my dogs. I have quite an imagination and Bob listened to my ideas of making a sunk-in multi-level patio and was able to incorporate the expertise to make it work. While discussing the project, he paused/reflected and said “what we need to do is give this space purpose.” At that point I was sold!! He worked patiently with me in selecting the proper natural materials while carefully considering my budget. Leo is one talented young man! He was on-site every morning at the crack of dawn; excavating/cutting stone/building walls etc. The finished project is breathtaking. Bob & the team returned to resolve a minor discrepancy on wall height without hesitation. I would highly recommend Poynter to anyone who desires high-quality original craftsmanship.
First, Deb and I want you to know how much we appreciate working with you over the years. It was always a pleasure, and if it ever wasn’t, you made things right immediately and with a smile. Thanks for always being so courteous and professional. Please feel free to use us as a reference if doing so would help down the road.
I absolutely love my new patio. Your team is amazing.
I wanted to thank you and the Poynter team for providing excellent service on my patio project. Your patience, time and understanding in helping find the perfect materials while working within my budget meant all the difference in the world. I especially appreciate your follow-up concerning the walls. It’s beautiful and even better that what I had originally envisioned.
I’ll keep you in mind for future sedum ideas and possible patio lighting.
Thanks for giving us the credit. I think your project is one of the nicest jobs we have ever done given the tight space.
Last night we had the builder of our house and his wife over for the first time since moving in. They were enormously impressed with your work–made sure to give you full credit.
Had to tell you this Bob, yesterday my own brother passed up our house coming over, said he didn’t recognize the house after all the new landscape work we did, it’s like a whole new place.
Thank you so much, things are looking good and on time!
We are so happy with the new yard. It turned out better that we could have envisioned. Your vision of how the driveway and walkway should be aligned so you can see the front entry as you get out of the car was really great. My sister came over on Saturday and asked if I painted the front door and I told her no you just can see it now. Thanks again to all your staff.
I told Diane, the rocks and mulch added the curb appeal that we were looking for, so again, thank you for addressing those concerns.
Everything looks great!! We have been very diligent about watering, and the plants have really grown beautifully. Thanks!
Everything looked great for the party on Friday. Thanks to you and your whole team.
Thanks for the continued feedback. This is very helpful and the new flowers look outstanding.
Thanks so much for doing the clean-up and planting the bushes before tomorrow for me. I really appreciate it. Everything looks beautiful. I like the bushes. Thanks again.
“I am writing to say how pleased my husband and I were with the landscape project you completed for us in the fall of 2009. I received two other bids and Poynter was more responsive to my needs than the others, as well as being very competitively priced. I feel very good about having chosen you to do the work. I felt you went above and beyond in an effort to be sure we were completely satisfied. Your follow-up customer service has been excellent, and everyone has been very professional throughout the entire project. I would highly recommend your work to anyone who asked, and look forward to working with you some more.”
“Looking awesome out there! You really do work magic when a backordered fountain appears in my yard within 24 hours!! Next question, how do I get my guests to leave after brunch on Sunday? I’m afraid they will be so comfortable in my beautiful back yard that they will want to stay all day…. It looks GREAT! We have been commenting to ourselves all day how professional the workers have been. They arrived early (6:45 AM) which is good and were hard at work. No loafing. They put up protective wrap on the house and did a superb job of laying the concrete. We are happy. Thanks for all your hard work and for being so available when we need you.”
“I meant to tell you (Bob) that I think you do good work and you are very reliable which is a much missed quality in people today. We have every confidence that you will deliver a quality end result.”
“Thank you for your attention to our project. You have a quality organization from top to bottom. Kim and I have been particularly pleased with Ross. He has adapted the design of our yard as we generally wanted, but added so much more that we would not have thought of. We have had several other companies bid for jobs, only to be turned off by salesmen. Ross is a total non-salesman, and I mean that as a high compliment. Showing us a great plan, which we can stage and modify, and then allowing us to proceed at our own pace is the best sales pitch I can think of. I don’t want to neglect the others involved in our ongoing project. Ed, the two Steve’s, and Don have all been great. Kim enjoyed having them around as the wall was built. A very professional and friendly crew! We are looking forward to seeing them again.”
“I love the job they did. It is beautiful! I just love being outdoors in my yard and taking in the lovely work that was done. They are a very professional company and pay great attention to detail. This was a very exciting and creative project that I’m glad that we invested in.”
“We love our backyard now. You gave us the look and function we were looking for. It turned out perfect!”
“Thanks again for your attention to detail…You’ve done a very professional job.”
“Bob did an outstanding job with the design work and Ed and the crew worked tirelessly and professionally. They were very easy to have around.”
“We could not have been more pleased with all of your work, service, time, everything. You did everything you said you would do.”
“I cannot begin to tell you how pleased we are with the results. It has a classy look while still maintaining the feel of the wooded setting we live in.”
“I think you did a wonderful job, and couldn’t be happier. Bob was so accommodating and so was Allen.”
“We appreciate the clean up too!”
“Please convey my thanks to Mr. Wilhelm and the entire crew that helped this project come to fruition. We looked forward to the entire project and will definitely recommend Poynter Landscape & Construction to our friends and neighbors.”
“We have had many compliments on your work, and we’ve shared your name with other neighbors and friends.”
“Thank you for a professional and positive landscape experience.”
“Everyone I had contact with at Poynter Landscape was very courteous and did what they said they would do!”
“I was impressed with the workmanship and the willingness to make changes when needed. Both Hardscape & Landscape crews and the designers were very professional, courteous and a pleasure to work with. Stay in business!”
“When Bob left that evening, he left us feeling he cared about what we were trying to do.”
“Thank you Bob. Your design is exquisite! We love it!”
“Indeed Allen is excellent and his coworkers were hardworking and very polite.”
“Extremely courteous and through. Very neat, left work site very tidy each day.”
“We are very pleased with the fine job you did providing lighting for the front of our home. It is a dramatic change.”
“Thank you for the great job you and your team did on our outdoor lighting. We could not believe how well manicured they left our beds after trenching to install the lighting.”
“The first and best decision we made for this pool project was calling Bob, your Landscape Architect. What a breath of fresh air for the project. He saw through all the details and we just love our pool!”
“Dear Bob Wilhelm and the Poynter crews,
When I got home and Peggy showed me how you guys had bent that rock for our bridge with your bare hands, well we just had to send you these for a job well done!”
Cute little Gaby’s thank you note to our crew leader Leo thanking him for her new back yard. Thanks Gabby we are glad you like it!